Returns & warranty

Know the terms for your piece.

Keep your listing, purchase information and questions together.

For a useful conversation.

  • Ask about return eligibility and the applicable window.
  • Confirm which warranty applies and what it excludes.
  • Contact the team for instructions before returning an item.

Store information.

Contact the store for the current information that applies to your item.

Contact Vice City

Let’s work out your next move.

Describe your item or the visit you are planning. Start with the team in Little Havana.

(305) 324-6111 Email Vice City